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How do you usually contact Redbridge Homes? Tick as many as apply
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How would you prefer to contact us? |
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How would you prefer us to contact you? |
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Our offices are located in Manford Way and at the Orchard Estate Woodford. How convenient do you feel these locations are? |
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Our offices are currently open between 9.00am - 4.30pm. How satisfied are you with the office opening hours.
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Our services are currently available by phone between 8.30am - 5.00pm. How satisfied are you with these times? |
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When you contact Redbridge Homes are staff able to answer your enquiries straightaway? |
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How important is it for you that Redbridge Homes staff answer your enquiries straightaway? |
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How do you find out about the services Redbridge Homes provide? |
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Why do you generally visit our office? (please tick all that apply) |
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Redbridge Homes website (www.redbridgehomes.org) is dedicated to the services we provide. This site is used to give as much information as possible to residents in the comfort of their own home or at times when the offices are shut. |
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Do you have internet access? |
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If yes, where do you usually access the Internet? |
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How often do you visit our website? |
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Why do you visit our website? (tick all that apply) |
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Do you find the layout of our website: |
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How do you find the text size |
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I would like more details / training on Browsealoud so I can use it |
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Would you be interested in finding out about our services or contacting us through: |
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We want all residents to have an opportunity to be involved. Please tick as many as apply that prevent you from being involved? |
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The following questions are regarding the Local Housing Forums, which are normally held every three months in four local areas: South Ilford, Gants Hill, Hainault and Woodford. |
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Which is your Local Housing Forum? |
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Have you ever attended a Local Housing Forums? |
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Redbridge Homes have over 300 notice boards they are generally estate based. Do you find them: (please tick all that apply) |
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is the magazine that is posted to every home aimed at informing residents of our events and service improvements. |
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RH News is sent out every three months (quarterly). Do you find that: |
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Do you find the format / layout: |
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I would prefer to have it electronically |
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Are there any articles or stories you would like to see? |
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The opening hours of our repairs call centre (0800 39 39 94) are currently 8am - 5pm Monday to Friday. How satisfied are you with these times? |
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If you have reported a repair how easy was it? |
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How would you prefer to contact the repairs centre? |
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How would you prefer us to contact you regarding your repair? |
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If you have used the Out of hours service, how satisfied were you with the service |
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