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Contact Us

 

Orchard OfficeManford Way Office

General enquiries can be made through our contact centre:

Tel: 020 8518 2400

Lines open Monday - Friday: 08.30am - 5pm

Fax: 020 8708 7627

Email: Enquiries@redbridgehomes.org

Direct contact numbers for specific teams or staff can be found on the Officers and Offices page.

(Please note, these pictures are downloadable and sizes may vary between 10kb - 1000kb)

 

Write to us or come visit us at our registered offices:

Orchard Housing Office
152 Broadmead  Road
Woodford Green
Essex

IG8 0AG

 

Opening Times:

Monday - Friday

09.00am - 4:30pm

Orchard Office 

 

                       

 

Manford Way Housing Office

113/115

Manford Way, Chigwell, Essex,

IG7 4BX

Opening Times:

Monday - Friday

09.00am - 4:30pm

Manford Way Office

 

 

 

 

 

 

 

 

 

 

 

 

How do I request a repair?

 

Redbridge Homes Tenants and leaseholders can report repairs direct to Morrison. Morrison Facilities Services, are the contractors who carry out all the day-to-day repairs for Redbridge Homes properties and estates.

Morrison operate a repairs hotline. The hotline is a 24 hour free phone number 0800 393 994 (this number is not a free phone number for some mobile telephone customers).

If required, we are able to arrange for an interpreter to assist you with reporting your repair over the telephone.  Our local area Housing Offices are fitted with direct telephone lines to the Morrison Repair Centre. Staff at these offices also have access to interpretation services to assist you with reporting your repair.

You can also report your repair by email to

housing.repairs@redbridgehomes.org

When emailing, please include your name, address, telephone number and

a brief description of the repair. Please do not use email to report emergency

repairs, as the phone is much quicker!

Emergency repairs will be actioned urgently. The contractor will visit within two hours and make safe the damage within 24 hours.

 

What is an Emergency Repair?

  • Total loss of power
  • No lights working
  • Burst water pipes
  • Bad water leak
  • Gas leak
  • Your property has been broken into

 

For all Repairs contact:

Tel: 0800 393 994

 

 

 

 

 

 

Last Updated: 23/08/2010